Contact us - Account

Some of the most common questions at the moment: 

How do I activate my upgrade?

I'm getting a "License code already used" error message when attempting to register my license - why?

Can I upgrade to Volume 6? 

What do I do if I can't activate my account?

How do I activate my upgrade? The license I just bought says "Deposit Pending".

System requirements for plug-ins 

Do I need to install the iLok License Manager app? 

Softube Central (Installer Helper)

 

If you haven’t been able to find the answer to your support question on our FAQ-page, our support team will be happy to help. Fill out the form and we’ll get back to you as soon as possible.

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Note: If you are posting a bug report or need help with a problem, we will also need this information:

  • Operating system and version (for example: "Mac OS 10.13")
     
  • Host software and version (for example: "Studio One 5.3")
     
  • Which version of our software that's causing the problem (for example: "Summit Audio Grand Channel 2.5.18")