Frequently Asked Questions

Here you will find answers to the most common questions we get. If you can't find your answer here, you haven't looked carefully enough, or we just haven't added it yet. In that case, just send the question to us (Contact Softube Support) and we'll answer as fast as we can.

Listing answers tagged "Gobbler"

Showing items 1–10 of 13.

How do I create a Softube account?
To create an account, go to our website and click 'Sign in' and then 'Need an account'. Follow the step-by-step instructions to create one. Read more...
Do I need an iLok?

You do not need a USB iLok key to use the Softube plug-ins. You do, however, need an iLok account. An iLok account will be created automatically for you when setting upp your Softube/Gobbler account. If you already have an iLok... Read more...

What is a Softube account, and why do I need to get one?
Having a Softube account is the smooth and easy way to get a clear overview of which products you own and to make sure they are up to date. Read more...
What is Gobbler?
We've teamed up with Gobbler to give our users an easy and efficient workflow when it comes to downloading and managing licenses and installers. Read more...
My Softube products don't appear in the Gobbler App
Make sure you have the latest version of the Gobbler App installed. It is available to download from our 'Download' page. If you already have a Gobbler account, you can use your existing login for your Softube account, as it is powered by...
How do I register my new Softube License?
You don't have to do anything, unless you have bought the license from one of our dealers. Read more...
What is the Gobbler App, and what does it do?
The Gobbler App is used to download, install and manage your Softube license(s) Read more...
I have forgotten the password for my Softube account. Help!
Having a personal Softube account is a fairly new feature, introduced in November 2016, and it is not the same as the iLok account that you might already have. First, please make sure that you have created an account. Read more here...
What is iLok?
iLok is the copy protection that we are usning, it is used in conjunction with your Softube/Gobbler account to run your plug-ins. Read more...
Do your products work with an iLok Generation 1?
No, From June 1st 2018, you will no longer be able to use iLok 1 to authorise your Softube plug-ins. What is iLok? Read more...
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