Contact us - Software return

Suggested FAQ articles: 

Do you offer refunds? 

Please note: We can only assist with refunds if you made the purchase from If you purchased from a dealer, please contact their support team instead. 

If you haven’t been able to find the answer to your question on our FAQ-page, our support team will be happy to help. Fill out the form and we’ll get back to you as soon as possible.

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Note: If you are posting a bug report or need help with a problem, we will also need this information:

  • Operating system and version (for example: "Mac OS 10.13")
  • Host software and version (for example: "Studio One 5.3")
  • Which version of our software that's causing the problem (for example: "Summit Audio Grand Channel 2.5.18")