Contact us - Purchases

Some of the most common questions at the moment:

NEW: Console 1 Channel Mk III FAQ

NEW: Buying licenses for second-hand Console 1 and Console 1 Fader units

How do I activate my upgrade?

Can I upgrade to Volume 6? 

How can I purchase your products? 

I'm getting error messages when trying to complete my purchase. What can I do? 

Are there any educational discounts?

What happens to my Volume subscription now that Gobbler is closing down?

I missed a sale, can you extend it?

If you haven’t been able to find the answer to your support question on our FAQ-page, our support team will be happy to help. Fill out the form and we’ll get back to you as soon as possible.

If you've run into purchase issues during a sale, we will extend the sale for you as long as you contact us before it ends.

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Note: If you are posting a bug report or need help with a problem, we will also need this information:

  • Operating system and version (for example: "Mac OS 10.13")
  • Host software and version (for example: "Studio One 5.3")
  • Which version of our software that's causing the problem (for example: "Summit Audio Grand Channel 2.5.18")