Contact us - Hardware Return, Repair, or Replacement

For Console 1 and Console 1 Fader - Please include info on when, and from where, you purchased the unit. 

Some of the most common questions at the moment: 

Replacement power supplies for Console 1 Fader (US customers) 

Buying licenses for second-hand Console 1 and Console 1 Fader units

If you haven’t been able to find the answer to your support question on our FAQ-page, our support team will be happy to help. Fill out the form and we’ll get back to you as soon as possible.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Note: If you are posting a bug report or need help with a problem, we will also need this information:

  • Operating system and version (for example: "Mac OS 10.13")
  • Host software and version (for example: "Studio One 5.3")
  • Which version of our software that's causing the problem (for example: "Summit Audio Grand Channel 2.5.18")