Support
If you need help with something, just select the most suiting category below and you'll find the contact form at the bottom of each page.
Please include as much info as possible about your question/issue so we can help you as much as we can in the first reply. We typically reply within 24 hours and are typically staffed Mon-Fri, 8-17 pm CEST.
Press & Collaborations
If you're representing a press outlet, please use the Press form or send an e-mail direct to press@softube.com. If you're an influencer or have other inquiries about marketing-related collaborations, please send a message marketing-collabs@softube.com.
Job applications
Scroll down to the footer menu here at softube.com to find job openings at Softube (from this link, you can also submit an open application).
Feature Requests & Product Suggestions
We're always very glad to hear what users think of their Softube products! If you want to share feedback about Console 1 or Flow, please go to the Console 1 Mixing System or Flow contact forms and submit your feedback from there. If you have suggestions about another product or a suggestion for products we should make in the future, you can either use the Getting Started form or send an e-mail directly to support@softube.com and put "Feature Request" in the subject line.
Other resources
There is plenty of information on the website across for example the Product Pages (for plug-ins, hardware, and subscribe-to-own products), Manuals, Release Notes. It's always worth checking these pages to see if you can find what you're looking for. At the top of each support category mentioned above, there are also FAQ articles where we list the most commonly asked questions (including Known Issues).
To read more about us, please check the About us page.