Yes, we do! Please see below for more info and the Terms & Conditions for yet more details.
Software
We offer a 14 days - no questions asked - refund policy on software. If you decide to return software bought from our web store, please note that you need to contact us using the form bellow within 14 days after your purchase. Please make sure to include your order number (LSXXXXXXX).
Please note: We do not offer refunds for the Flow subscription. If you choose to cancel your subscription, the cancellation will take effect at the end of the current 30-day payment period.
Hardware
When purchasing hardware (Console 1 or Console 1 Fader), you have the right to cancel your order - without giving us any reasons - up to 14 days after the date when you received the hardware. If so, you need to notify us within this period of 14 days.
If you want to return your unit, please fill out and submit the Contact Us form. When we have received your notification about your withdrawal, we will approve the return and notify you about the procedure to return the product.
Got any further questions? Please contact our support team.