Frequently Asked Questions

Here you will find answers to the most common questions we get. If you can't find your answer here, you haven't looked carefully enough, or we just haven't added it yet. In that case, just send the question to us (Contact Softube Support) and we'll answer as fast as we can.

Listing answers tagged "General"

Showing items 1–10 of 14.

How do I install Softube plug-ins?
Installation is handled by the Gobbler app. Read more...
Softube Plug-ins Manual
Here you can find the manual for our plug-ins.
How do I uninstall Softube Plug-Ins?
Uninstallation is handled by the Gobbler app. Read more...
Softube Console 1 Manual
Here you can download the Console 1 manual. Read more...
How do I create a Softube account?
To create an account, go to our website and click 'Sign in' and then 'Need an account'. Follow the step-by-step instructions to create one. Read more...
Do I need an iLok?

You do not need a USB iLok key to use the Softube plug-ins. You do, however, need an iLok account. An iLok account will be created automatically for you when setting upp your Softube/Gobbler account. If you already have an iLok... Read more...

What is a Softube account, and why do I need to get one?
Having a Softube account is the smooth and easy way to get a clear overview of which products you own and to make sure they are up to date. Read more...
What are these products? Is it hardware or computer software?
Almost all Softube products are computer software, so called plug-ins. In order to use Softube software you need a computer, an audio host (such as Pro Tools, Logic or Cubase) and a Softube/Gobbler account. The only exception...
What is Gobbler?
We've teamed up with Gobbler to give our users an easy and efficient workflow when it comes to downloading and managing licenses and installers. Read more...
I have forgotten the password for my Softube account. Help!
Having a personal Softube account is a fairly new feature, introduced in November 2016, and it is not the same as the iLok account that you might already have. First, please make sure that you have created an account. Read more here...
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