Frequently Asked Questions

Here you will find answers to the most common questions we get. If you can't find your answer here, you haven't looked carefully enough, or we just haven't added it yet. In that case, just send the question to us (Contact Softube Support) and we'll answer as fast as we can.

Listing all answers

Showing items 11–20 of 62.

How do I create a Softube account?
To create an account, go to our website and click 'Sign in' and then 'Need an account'. Follow the step-by-step instructions to create one. Read more...
How can I purchase your products?
You can get most of our products directly from our web store, or our authorized dealers. Read more...
What is a Softube account, and why do I need to get one?
Having a Softube account is the smooth and easy way to get a clear overview of which products you own and to make sure they are up to date. Read more...
Do I need an iLok?

You do not need a USB iLok key to use the Softube plug-ins. You do, however, need an iLok account. An iLok account will be created automatically for you when setting upp your Softube/Gobbler account. If you already have an iLok... Read more...

What are these products? Is it hardware or computer software?
Almost all Softube products are computer software, so called plug-ins. In order to use Softube software you need a computer, an audio host (such as Pro Tools, Logic or Cubase) and a Softube/Gobbler account. The only exception...
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